Reviews

★ ★ ★ ★ ★

Finish line has always done good work for me. Maybe not the fastest turnaround time, but Amanda and the techs went above and beyond to get my truck done and saved me some money in the process. Thanks again guys. See you whenever I need service.

Hi Chris, thank you for trusting Finishline Auto Repair with your truck. We're thrilled to hear that you had a great service experience with us. We take pride in going above and beyond for our customers and ensuring high-quality repairs. If you ever need any further assistance, please don't hesitate to reach out to us at (615) 459-0330 or finishlineoffice1@gmail.com. We look forward to serving you again in the future!

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

Thank you so much for your five-star review! We are delighted to hear that you had a positive experience at Finishline Auto Repair. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (615) 459-0330 or finishlineoffice1@gmail.com. We're here to help!

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

Thank you so much, Lonelle, for this awesome rating! We are happy to know that you had a great experience with us at Finishline Auto Repair. If you have any questions or need further assistance, please don't hesitate to reach out to us at (615) 459-0330 or finishlineoffice1@gmail.com.

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

You have to think a thousand times before you go there, they literally charged me to destroy my vehicle, bad customer service especially the guy ( Howard ) , bad service, expensive, and even if they give you a warranty, they won’t commit to that you’ll be sorry if you go there.

Dear Al-Kudairy, we're truly sorry to hear about your negative experience at our shop. We strive to provide quality service to all our customers, and it's clear we fell short in your case. We'd like to make things right. Please call us at (615) 459-0330 or email us at finishlineoffice1@gmail.com so we can address your concerns.

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

I am writing this review to warn others against using this facility. Two months ago, I brought a newly purchased vehicle here for an inspection. I was never provided a diagnostic readout or official report, only a list of alleged issues requiring costly repairs. ​After getting second opinions and performing my own check, the pattern of dishonesty became unmistakable: ​They claimed my rear window motor was broken. Two separate, independent mechanics verified it was completely fine. ​They claimed my battery was dying and charged me $600 for a replacement. Yesterday, I discovered the battery was never changed. The original battery, bearing its original date sticker,is still in the vehicle. ​I effectively paid $600 for a key fob battery. ​I hold myself accountable for trusting this establishment without immediate verification, but I will not make that mistake again. The fact that the owner was present throughout this entire transaction makes the lack of oversight and integrity all the more alarming.Save yourself the financial loss and frustration: take your vehicle elsewhere.

DD, we take customer feedback seriously. We apologize for your negative experience. We assure you that dishonesty goes against our principles, and we have addressed your concerns with our team. We would like to discuss this further to gather additional information and work towards a resolution. Please contact us at (615) 459-0330 or finishlineoffice1@gmail.com.

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

While we are never happy when we need vehicle repairs, we are always happy with results from Finishline. Knowledgeable, prompt, and polite service every time.

Amber, thank you for your kind words! We understand that vehicle repairs can be stressful, but our goal is to make the process as smooth as possible. We are thrilled to hear that you are happy with our service, and we appreciate your continued trust in us. If you ever need anything, please don't hesitate to reach out.

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

These guys were friendly, knowledgeable, and honest. Hard to find these days. My favorite part? They didn't try to b.s. me or upsell me. They listened, fixed, and had me on my way. #howard!!!

Sara, thanks for the amazing review! We take pride in offering honest and knowledgeable service. So glad you appreciated our no-nonsense approach. If you need anything at all, don't hesitate to reach out. #howard!!

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

Great service and communication. Fix my engine troubles.

Thank you Andy for the awesome review! Here at Finishline Auto Repair, we are happy to hear that you had a great experience with us. We pride ourselves on providing top-notch service and clear communication. If you have any more engine troubles or need anything else, don't hesitate to reach out to us at (615) 459-0330 or finishlineoffice1@gmail.com.

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

Thank you for the 5 star review, Michael! We are thrilled to hear that you had a positive experience with us at Finishline Auto Repair. If you ever need any further assistance, please don't hesitate to reach out to us at (615) 459-0330 or email us at finishlineoffice1@gmail.com.

- Finishline Auto Repair Inc.
★ ★ ★ ★ ★

I took my car down to them and had them work on my A/C. They charger the A/C up and there was a problem with my ambient air temperature sensor so they replaced it and still had a problem with it. They work on my car for 3 day trying to figure out the problem but no good. All I can say is they tried. thay charge me for the freon and the ambient air temperature sensor only. If I have any other problems I would go back to them.

Donald, we appreciate your kind words and trust in our expertise. We're glad we could help with your A/C concerns, even though the issue persisted. Your satisfaction is crucial, and we'll be here in case further assistance is needed. Thank you for choosing Finishline Auto Repair!

- Finishline Auto Repair Inc.
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